Privacy Policy – JJ Car Keys

At JJ Car Keys, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our auto locksmith services in Shotts, Scotland, and through our website https://jjcarkeys.com/. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

• Personal details: Name, phone number, and email address when you contact us.
• Vehicle details: Car make, model, registration number, and key type for locksmith services.
• Service details: Location information when requesting emergency or roadside assistance.
• Website data: IP address, browser type, and cookies if you use our contact forms or visit our site.

2. How We Use Your Information

• To respond to your enquiries and provide locksmith services.
• To issue invoices and process secure payments.
• To improve our services and customer support.
• To meet legal, tax, and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell or trade your personal information. We may only share your details with:

• Trusted payment providers (such as banks or payment processors).
• Legal authorities, if required by law.
• Service partners only when necessary to complete your request.

4. Data Storage & Security

Your data is stored securely and only retained for as long as necessary to provide services, meet legal obligations, or resolve disputes. We use appropriate technical and organisational measures to protect your information.

5. Cookies & Tracking

Our website may use cookies or similar technologies (e.g., Google Analytics) to track performance and improve your experience. You can manage or disable cookies through your browser settings at any time.

6. Your Rights

As a customer, you have the right to:

• Access, update, or correct your personal data.
• Request the deletion of your personal data.
• Restrict or object to the processing of your data.
• File a complaint with the UK Information Commissioner’s Office (ICO).

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

JJ Car Keys
Shotts, Scotland
Phone: +44 7742 231385
Email: jjcarkeys1402@gmail.com

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be published on this page, with the date of the latest update.

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